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Privacy Policy

Last updated: October 2026

1. Overview

Zaxius ("Zaxius", "we", "us", "our") provides e-commerce operations, business formation, sourcing, design, digital marketing and global trade services. This Privacy Policy explains what information we collect through zaxius.com and how we use it. This website is operated by ZAXIUS (SMC-PRIVATE) LIMITED, registered in Pakistan.

2. Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, book a consultation, or email us. This may include:

  • Your name, email address and phone number
  • Your business name and details about your business
  • The service(s) you're interested in and any message content you submit

Our contact form is processed through Netlify Forms. Netlify may process technical information (such as IP address) as part of delivering form submissions to us — see Netlify's own privacy policy for details on their processing.

Two other forms on this site collect information in the same way:

  • Free audit requests: your name, contact details and information about your store or marketplace accounts, so we can prepare the audit you asked for.
  • Listing submissions (Verified Stock): your contact details plus details and photos of the vehicle, machinery or equipment you want to list, so our team can review the submission and follow up with you.

We also collect limited information automatically when you visit the site and have accepted analytics cookies: pages visited, approximate location (country/city level), device and browser type, and how you arrived at the site. This is collected through Google Analytics and is used in aggregate to understand which content is useful — we do not use it to identify individual visitors.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and schedule consultations
  • Provide and manage the services you engage us for
  • Send updates related to your engagement with us
  • Improve our website and services

4. How We Share Information

We do not sell your personal information. We may share information with trusted third parties who help us operate our business — such as our website host and form provider — solely to deliver the services you've requested, and only to the extent necessary.

5. Data Retention

We retain the information you submit for as long as needed to respond to your inquiry, provide our services, or as required by law.

6. Your Choices

You may contact us at any time to ask what information we hold about you, request corrections, or request deletion, subject to any legal or contractual obligations that require us to retain certain records.

7. Cookies

We use cookies and similar technologies in three categories:

  • Essential: required for core site functionality (security, load balancing, remembering your cookie choice). These cannot be disabled.
  • Analytics: Google Analytics (gtag.js) helps us understand how visitors use the site. Loaded only after you accept.
  • Advertising: Google AdSense may set cookies to serve and measure ads. Loaded only after you accept.
  • Functional: our live-chat widget (Tawk.to) is available on every page so you can contact us; Tawk.to sets cookies to operate the chat when you use it.

On your first visit you will see a cookie banner asking for your choice. Analytics and advertising cookies are blocked until you click "Accept" — choosing "Decline" lets you browse with essential cookies only. Your choice is stored on your own device (localStorage, not a cookie) and never sent to us. To change your choice later, clear your browser's site data for zaxius.com and the banner will reappear. We do not sell your data to third parties. Google's use of cookies is governed by Google's cookie policy.

8. Advertising and Google

We use Google AdSense to display advertising on this site. Third-party vendors, including Google, use cookies to serve ads based on a visitor's prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads based on visits to this site and/or other sites on the internet. You can opt out of personalised advertising by visiting Google Ads Settings, or opt out of some third-party vendors' use of cookies at aboutads.info. Advertising cookies on this site load only after you accept them in the cookie banner described in section 7.

9. Data Security and International Processing

We apply reasonable technical and organisational measures to protect the information you submit, including encrypted (HTTPS) delivery of this website and limiting internal access to the team members who need the information to respond to you. Zaxius operates from offices in Pakistan, the United Kingdom and the United States, so information you submit may be processed in any of these locations in order to answer your enquiry or deliver a service.

10. Children

This website and our services are intended for businesses and adults. We do not knowingly collect information from children under 16, and if you believe a child has submitted information through this site, contact us and we will delete it.

11. Contact Us

If you have questions about this Privacy Policy, contact us at info@zaxius.com or +92 317 2470997.